When using an older template in High Impact eMail 5, you may need to change the template's encoding to get it to work correctly with today's standards. Follow the steps below to properly use an older template in High Impact eMail 5.

Step 1: Import the template into High Impact eMail 5:

Step 2: When the template opens, do not save immediately.

Step 3: Click on Edit menu and open Properties window:

Step 4: Click on General tab in Properties window. Change the encoding to UTF-8:

Step 5: Then click on Apply.

 Step 6: Click OK.

Step 7: Now, save the template:

The saved template will appear in the Template Browser (Main Menu) in the "My High Impact eMails" folder.